Quality You Can Trust, Prices You’ll Love!

Shipping Policy

we’re committed to providing our customers with value and convenience. That’s why we offer Free Standard Shipping on qualifying orders:

Eligibility for Free Shipping

Free Standard Shipping is available on all orders totalling $50 or more (before taxes and after discounts).
The offer applies only to deliveries within the contiguous United States (excludes Alaska, Hawaii, and U.S. territories).
Free shipping is limited to standard delivery methods and does not apply to expedited or overnight shipping.

How It Works

Add eligible items to your cart.
Ensure your order total meets or exceeds $50 before taxes and after any applicable discounts.
At checkout, select the Free Shipping option (if applicable).

Delivery Times

Free Standard Shipping orders typically arrive within 3–7 business days. Delivery times may vary based on your location and product availability.

Exclusions

Oversized or heavy items may be excluded from the free shipping offer.
Free shipping does not apply to expedited, two-day, or next-day shipping options.
Some promotional items or limited-time offers may not qualify.

Other Details

This policy is subject to change without prior notice.
Orders that do not meet the free shipping threshold will incur standard shipping fees, which are calculated at checkout.

For any questions or concerns about your order or shipping options, please contact our Customer Support Team at support@stoutletsllc.com

Thank you for choosing ST Outlets. We’re proud to offer quality products with exceptional service, delivered free of charge when you meet the qualifying order amount.

Return & Refund Policy

we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, our hassle-free return policy makes it easy to return or exchange items

General Return Guidelines

Items can be returned within 30 days of purchase for a refund or exchange.
All returned items must be in their original condition, including packaging, tags, and accessories.
Proof of purchase, such as a receipt or order confirmation email, is required for all returns.

How to Return Items

We offer the following return options for your convenience:

Return by Mail:
- Start your return by contacting our Customer Support Team at [email address] or [phone number].
- You will receive a prepaid shipping label for eligible returns.
- Pack the item securely, attach the label, and drop it off at your nearest shipping carrier location.
Return In-Store (if applicable):
- Bring the item, along with proof of purchase, to your nearest ST Outlets store (if available).
- Our team will process your return or exchange on-site.

Refunds

Refunds will be issued to the original payment method used for the purchase.
Allow up to 5–7 business days for the refund to appear on your account after processing.

Non-Returnable Items

The following items are non-returnable:

Clearance or final sale items.
Perishable goods, such as food and beverages.
Items that have been used, damaged, or altered after delivery.
Gift cards and digital content.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 7 days of delivery for assistance. We will provide a replacement or issue a refund at no additional cost.

Exchanges

Exchanges can be made for items of equal or lesser value. If the replacement item costs more, the difference will be charged to your original payment method.

Page updated

Google Sites

Report abuse